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5 Questions to Ask When Choosing a Septic Services Company

Posted by ADB Septic on August 15, 2019

septic servicesIf you own a home with a septic system, it’s essential to perform proper maintenance. For septic tank pumpings, septic system repairs, and other maintenance, it’s important to choose a septic services company that you trust and that is up to the task. There are a lot of septic services companies out there, so to find the right company it’s important to ask the right questions. We’ve compiled some of the best questions to ask a potential septic services company to help you find the best one to suit your needs.


1. What Level of Experience Do Your Technicians Have?

When choosing the right company, it’s important to note their experience in the field. How long has this company been around? Is the company brand new, or have they been in the septic services business for a long time? It’s better to choose a company that has been in business for a long time, because you can be surer that they know what they’re doing. Look into the experience of the owners of the company as well. If you want your services done right, you should turn to the experts.

2. Do You Have Reviews and References Available?

Although experience is important, it means nothing if the company isn’t doing a good job! Always look into the reputation of a company to make sure they are well reviewed. Are past customers saying good things about the company, or does the company have negative reviews? If it’s hard to find reviews on the company, that’s not a good sign either. Try to find companies that provide easy access to reviews. These companies not only have good reputations, but they’re not hiding anything.

3. How Much Time Do You Spend With Your Customers?

Having the job done right is important, but the company’s interactions with you matter too. Companies that are easily accessible to answer any questions you might have make the process better for everyone involved. Look for companies with friendly, professional personnel when choosing a reputable company. It’s important that the company keeps you informed on the process, too. Answering your questions is great, but sometimes you might not even know what to ask. Choose companies that include detailed reports made just for you with any work being done. It will help you better understand the process and make none of your questions are left unanswered. 

4. What Do You Do For the Environment?

A reputable septic services company follows all guidelines to avoid contaminating the environment. You should look into the company’s waste disposal process and make sure that they follow all necessary guidelines to prevent contamination. In Connecticut, customers can register with CT D.E.E.P., which ensures that all proper measures are taken to protect the environment and all protocols are followed. If the company you’re dealing with isn’t registered with a similar organization, they might be damaging the environment with their practices.

 5. What is the Cost of Your Services?

We all want to save money, but beware of services that cost significantly lower (or higher) than services offered by competitors. Chances are these services are not complete or are low quality. You should look into what the cost includes, too. For example, if you want your septic tank pumped, you should check if digging, testing water flow, and backfill of the work area are included or if they are separate charges. Sometimes you think you’re getting a great deal and when the bill comes you realize you have extra charges you weren’t prepared for.


ADB Septic | CT Septic Services Company

A.D.B. Construction & Septic Corp. is a septic services business in Manchester, CT. We proudly serve residential and commercial customers all over Hartford County and beyond with a full slate of services. With over 20 years of experience, we have completed countless projects of all scopes and sizes. Needless to say, there is nothing we can’t do when it comes to septic tanks, sewer systems, drains, and more.

If you have held off on getting your septic system pumped due to cost, don’t wait any longer. Call ADB Septic for a free estimate to discover how much it will cost to get your septic system back in tip-top shape.

Download our Checklist: How to Hire a Septic Services Company

Topics: Septic Services, Septic Services Company

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